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Our Guarantee

Who We Are

Payless ShoeSource is the largest specialty family footwear retailer in the Western Hemisphere, offering a trend-right and comprehensive range of everyday and special occasion shoes and accessory items at affordable prices for every member of the family. The company’s mission is simple: Become the first choice for style and value in footwear and accessories for our customers.

How We Got Here

Payless was founded in 1956, in Topeka, Kansas on a revolutionary idea – selling quality shoes at affordable prices in a self-select environment. More than 50 years later, Payless continues the self-select model combined with leading customer service to provide a fun and engaging shopping experience for its customers. Today, Payless employs more than 25,000 associates worldwide and is a privately held company owned by Golden Gate Capital and Blum Capital Partners.

The Happiness Guarantee

Thanks to our Happiness Guarantee, we’ll gladly exchange your purchase. Bring in the original sales receipt within 30 days of the sale, and we will gladly exchange it for an item of equal value or provide store credit for the value of the purchase.

© All Rights Reserved Payless Shoe Source 2020

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Payless ShoeSource Colombia

Calle 93 No. 14-71 Piso 5 Bogotá, Colombia

+57 1 606 7444 ext. 1301

ServicioAlClienteColombia@Payless.com

Lunes - Viernes
8:00 AM - 13:00 PM, 14:00 PM - 17:00 PM